R.A. Jones & Co. Inc.

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Technical Solutions Helpdesk

Jones’ Technical Solutions Help Desk is in line with our 100 year old ongoing commitment to customer support. This Help Desk offers a centralized location for customers to call during normal working hours to have general questions, machine operation questions, or just about any other question answered.

During Business Hours

Simply call our toll free number,1-877-RAJONES (725-6637) and choose option #7, anytime Monday through Friday between 8:00 a.m. and 5:00 p.m. eastern standard time, and you will have immediate access to a Jones technical person who can either answer your question or direct you to someone who can.

During Non Business Hours

For emergency service after hours (weekdays between 5 PM and 8 AM), as well as weekends and holidays, you can call our 24-hour emergency service hotline at 859-341-1000.

  • R.A. Jones & Co. Inc.
  • 2701 Crescent Springs Road
  • Covington, KY 41017
  • USA
  • T +1 859 34 104 00
  • F +1 859 34 105 19
  • sales@oystar.rajones.com